Corey O'Neal
SpotOn Payments
Beta ecommerce platform for restaurants and local businesses → foundational checkout + launched merchant-priority features (Buy Online Pickup In-store, Buy Now/Pay Later, Local Delivery via DoorDash)
Madison Reed
AI + Customer
Experience
- AI color journey → ML quiz + virtual try-on + “Madi” LLM chatbot + human colorists in the loop.
- Subscription & retention → Sub vs one-time flows, bundles/add-ons, account + sub management, USPS reactivation, review + SEO automation.
- Salon & omnichannel → Booking, in-salon CX + POS apps, unlimited Salon+ membership tying online → salon.
- Growth & launches → New lines (men’s, highlights, gloss, boosts), Ulta + Target wholesale, high-performing paid/TV/podcast landing pages.
Deloitte Digital
Ecommerce consulting across retail value chain → Walmart, Apple, TOMS; digital shopping strategy to warehouse/order systems
Education
MBA Design Strategy + Bachelor's in Info Systems & Finance → Bridging tech, business, design thinking